Fi offers an upgrade program where you can upgrade your current Fi Collar to a Series 3 Fi Collar. You can upgrade within the Fi App.
The Series 3 upgrade includes the following:
- Series 3 Fi Collar - in your preference of color and style
- Series 3 Fi Base
- A pre-paid Fi Membership, enabling your Fi Collar, which gives you access to the Fi App. This includes 24/7 location tracking, personalized behavioral insights, and reports about your dog.
- Membership coverage for your current Fi Collar until your Series 3 Fi Collar is delivered.
Sizes between series are slightly different. Ensure you order the right size collar for your dog.
Please note, the upgrade program cannot be combined with additional Fi promotions or discounts.
How to Upgrade in the Fi App
First, please check that you're running the most up-to-date version of the Fi App. You can check this in your phone's app store. If there is a newer app version, you will be prompted to update the app.
- Open the Fi App. Tap the Live Tab in the bottom left-hand corner:
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You will see Upgrade Today banners:
- Follow the prompts on your phone to order your dog's Series 3 Collar.