A Fi GPS/LTE Subscription gives you access to the full capabilities of your dog's Fi collar - allowing remote access to your dog's location and activity.
To make an update to your subscription simply submit a request through our request form if you have not already Contacted Fi Customer Success.
Viewing Fi Subscription Plan Details
Android and iOS
- Open the Fi App.
- Tap your pup's profile in the lower right-hand corner.
- Tap the three stacked lines on the top right.
- Tap Collars.
- Tap into the dog profile you would like to view.
- Tap Subscription Plan Details.
If you have an active Fi Subscription this will note your current plan and renewal date. To make changes to your plan please submit a request through our request form.