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Articles in this section

  • Fi Rescues: Introduction, Program Overview, Ordering Collars
  • Getting Started: First Time Rescue Activation and Setting Up Collars
  • Transferring a Collar to a Foster Parent
  • Transferring a Collar to an Adopter
  • Fi Nano Support for Fi Rescues
  • Oops, I gave my foster the collar without activating and transferring it. Now what?
  • How does the Fi system work?
  • I don’t have a Rescues tab in my main menu.
  • One of my fosters needs a different size.
  • I tried to set up a collar, but it says “Activation Failed”.
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What do I do if a dog gets returned to the rescue after being adopted with a Fi collar?

  • February 01, 2021 23:46
  • Updated
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We approach this on a case-by-case basis. Please email rescuesupport@tryfi.com so we can further assist.

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Related articles

  • I can no longer see my foster in the Fi app.
  • Transferring a Collar to a Foster Parent
  • Fi Rescues: Introduction, Program Overview, Ordering Collars
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