You can upgrade your Membership anytime directly through the Fi App. Once upgraded, your new Membership starts right away.
You’ll only be charged the difference as your current plan’s unused time will be automatically credited toward the new one.
If you are unsure what your current plan is, see: How To View Your Fi Membership
Steps to Upgrade a Fi Membership
1. Open the Fi App.
2. Tap your dog's avatar in the lower-right corner. Once you are in the profile, tap the three stacked lines to open the Settings Menu:
3. Tap Collars:
4. Tap into the dog collar you would like to view.
5. Tap View Details:
6. Tap Manage Membership:
7. Based on your current plan, available upgraded membership options will appear.
8. Tap on the plan you would like to upgrade to, and the price for that plan minus a refund (if any time is remaining on your current membership plan) will be shown.
9. Tap Save.
10. Tap Place Order.
11. Repeat if you want to upgrade other memberships on your account.