You can upgrade your membership anytime directly in the Fi App. You will be charged for your upgraded membership minus a refund credit prorated for the remaining term of your current membership plan. Your upgraded plan will begin immediately upon purchase.
If you are unsure what your current plan is, see: How Do I Check My Current Fi GPS/LTE Membership Plan?
If you need to cancel your Fi Membership, see: How Do I Cancel My Fi Membership?
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Steps to Upgrade a Fi Membership
1. Open the Fi App.
2. Tap your dog's profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines to open the Settings Menu:
3. Tap Collars:
4. Tap into the dog collar you would like to view.
5. Tap View Details:
6. Tap Manage Membership:
7. Based on your current plan, available upgraded membership options will appear.
8. Tap on the plan you would like to upgrade to, and the price for that plan minus a refund (if any time is remaining on your current membership plan) will be shown.
9. Tap Save.
10. Tap Place Order.
11. Repeat if you want to upgrade other memberships on your account.