Fi has partnered with a select few approved third party vendors, our Fi Makers, to provide premium band editions to Fi Collars on shop.tryfi.com.
You can visit our accessories page for more Fi Maker Band options that are not included in our Fi Collar boxes. See: https://shop.tryfi.com/accessories
Fi Maker Band Sizing
Fi Maker Bands offer different sizing than our Fi Bands. For sizing details on Fi Bands, see: What Size Fi Collar Should I Order?
All Maker Edition measurements are the circumference of the collar, with the device attached and the buckle clasped together.
Maker |
Size Small |
Size Medium |
Size Large |
Size Extra Large |
ZeeDog - Phantom |
Length - 10.5" - 13" Width - 3/4" |
Length - Width - |
Length - Width - |
Length - 20"-31” Width - |
Stunt Puppy - Yellow Go Dog Glo Dry Collar |
Length - Width - |
Length -
12.5”-15.5” Width - |
Length - Width - |
Length - Width - |
Stunt Puppy - Teal Biothane Dry Collar |
Length - Width - |
Length -
12.5”-15.5” Width - |
Length - Width - |
Length - Width - |
Stunt Puppy - Pines Blue Everyday Collar |
Length - Width - |
Length -
12.5”-15.5” Width - |
Length - Width - |
Length - Width - |
Stunt Puppy - Fishtail Teal Everyday Collar |
Length - Width - |
Length -
12.5”-15.5” Width - |
Length - Width - |
Length - Width - |
Stung Puppy - Flora Frolic Fall Everyday Collar |
Length - Width - |
Length -
12.5”-15.5” Width - |
Length - Width - |
Length - Width - |
Mimi Green - Red Biothane |
Length - Width - |
Length -
13”-15” Width - |
Length - Width - |
Length - Width - |
Mimi Green - Pink Reflective |
Length - Width - |
Length -
13”-15” Width - |
Length - Width - |
Length - Width - |
Rope Hounds - Mountain Top |
Length - Width - |
Length -
15”-20” Width - |
Length - Width - |
N/A |
Rope Hounds - Bubblegum Pop |
Length - Width - |
Length -
15”-20” Width - |
Length - Width - |
N/A |
Landshark Supply -Black/Blue |
Length - Width - |
Length -
15”-19” Width - |
Length - Width - |
Length - Width - |
Landshark Supply - Black/Red |
Length - Width - |
Length -
15”-19” Width - |
Length - Width - |
Length - Width - |
Fi Maker Edition - Exchanges & Returns
- Returns - to make a Fi Maker Edition return, see: What is Fi's Return Policy?
-
Exchanges - our Fi Customer Success team will place an exchange order to replace your Fi Maker Edition Band. Please follow the below directions.
- Reach out to us via our Fi Support form.
-
Make sure to include:
- Your original invoice number
- Shipping address
- Correct Maker Edition Band size
- With your permission, we will charge the card on file and order the correct-sized band. This charge will match the Maker's Edition Band price you previously paid when purchasing your Fi Collar and will be refunded once we receive the original band.
- We'll then email your RMA number (return merchandise authorization), and exchange instructions.
-
Mail your exchange.
- Once your exchange arrives at our returns center, allow 7-10 business days for processing. We will refund the band purchase made by our Customer Success team.
- Please note, return shipping is arranged for and paid by the customer.
If you need further guidance on how to remove and replace your exchange Fi Maker Edition Band, see: How Do I Attach or Replace the Fi Collar Band?
Fi Maker Edition - 1 Year Warranty
We offer a 1 Year Warranty for Fi Maker Edition purchases. Your 1 Year Warranty is from your purchase date. If you qualify for a warranty replacement, we can either replace a Fi Maker Edition Band with the same Fi Maker Edition Band or a Fi Band.
The 1 Year Warranty covers your Fi Maker Edition Band, our Fi's Extended Hardware Warranty covers all other items.
To file a warranty claim, see: How Do I File a Warranty Claim?