Fi's Customer Success team is here for all your questions! If you send us a photo of your dog, you'll certainly make our day!
How to Contact Us
Chat Support with our Virtual Assistant
Our virtual assistant is available around the clock to answer questions about all things Fi! Chat with us by clicking here.
If the virtual assistant isn't able to answer your question, it'll connect you with a live support agent during our operating hours - or create a ticket for the team to follow up over email when we're back in!
Live Phone Support
Support is available 7 days a week, 10am - 8pm EST, by calling the phone number: 1-888-4-Fi-DOGS.
Support for Fi Professional Partners
You can reach out to us with any questions via this form.