Robo Pup works around the clock and can help with many requests. If they can't help, they'll make sure your message gets to us. Please note, most troubleshooting requests will be directed to email, Chat is best for order updates, or initial set up questions.
Team members are on live chat:
Monday: 1- 6pm EST
Tuesday: 10 am- 7pm EST
Wednesday: 1- 6pm EST
Thursday: 10 am- 7pm EST
Friday: 10 am- 7pm EST
Our Help Center is a comprehensive resource with answers to many questions and recommendations for troubleshooting.
Fi Customers can choose to schedule a call here. Please note, this is only available to Fi Customers with an active Fi subscription.