A subscription gives you access to the full capabilities of your dog's Fi collar - allowing Fi for remote access to your dog's location and activity. The cost of the subscription covers the GPS/LTE connection to your dog's Fi collar. Without a subscription, the Fi collar will still function - but if your dog wanders outside the range of your smartphone, Fi base or WiFi (Series 2 only), we will not be able to locate your pup. We highly recommend purchasing a subscription if you’re worried about your dog running off!
| Feature | GPS/LTE Subscription | No Subscription |
| Today's Health Activity | x | x |
| Past Health Activity | x | |
| Location When Connected to Base/ WiFi (Series 2 only) | x | x |
| Location When Connected to Owner (Fi Mobile App) | x | x |
| GPS Location | x | |
| Walks with Owner | x | x |
| Walks Without Owner | x | |
| Notification When Dog Exits Safe Zone | x | |
| Lost Dog Mode | x |
Fi Subscription Pricing
1 Year Plan: $99
2 Year Plan: $186
3 Year Plan: $248
GPS subscriptions include a free 30-day trial. This means that you won't be charged for whichever plan you add to your cart with your Fi collar immediately upon checkout, but, instead, in 30 days after activating your pup's Fi collar*. This cost will be charged to your original form of payment and your subscription will auto-renew by default at the end each cycle. All subscriptions are billed in annual increments.
- Subscriptions can be cancelled within 30 days of activation date, during the trial period.
- Billed subscriptions are non-refundable.
- Subscriptions are set to auto-renew, to make changes please submit a request through our request form, within the renewal period (30 days before the next billing date.)
- * If you do not claim your trial within 45 days by activating the Fi Collar, your subscription will begin and will be billed.