Adding/Removing Multiple Owners

Add additional owners to your household to allow additional pet parents to access your pup's Fi account. Adding/Removing Dog Walkers will provide limited access to your account. 

Owners will have full access to the account - ensure you only share this access with those you trust. Owners will not have access to other owner's location when they are not paired to the Fi collar. See more on this topic: Fi App Location Access Settings.

To add an owner: 

1. Open the Fi app
2. Tap the your pup's profile on bottom right hand corner 
3. Tap the three stacked lines on the top right
4. Tap Owners / Dog Walkers
5. Tap Invite 
6. Enter the additional owner's phone number in the Phone Number field OR tap Add from Contacts
7. Select Owner
8. Tap Invite
9. You'll receive a confirmation message that the invite is sent
10. The invited owner will receive an SMS text message containing a link
    • If the invited owner hasn't yet downloaded the Fi app - this link will direct them to the Google Play or Apple App Store. They will need to:
      • Download the app
      • Create an account
        • Enter the email address desired for their Fi account
        • Answer "no" to the question "Have you already purchased a Fi collar?"
        • Pick a password
        • Enter their full name 
        • Enter the invite code that was texted 
    • If the owner has downloaded the app - this link will open the Fi app on their device.
      • If they have not created an account, they will need to:
        • Create an account
        • Enter the email address desired for their Fi account
        • Answer "no" to the question "Have you already purchased a Fi collar?"
        • Pick a password
        • Enter their full name
        • Enter the invite code that was texted 
    • If the invited owner already has a Fi account, they will immediately receive access to your pup's profile. 

To remove an Owner: 

1. Open the Fi app
2. Tap the your pup's profile on bottom right hand corner 
3. Tap the three stacked lines on the top right
4. Tap Owners / Dog Walkers
5. Tap Remove on the upper right corner of the screen
6. Tap Remove button next to the owner's name