There are several types of notifications you can receive from Fi, each can be toggled on a granular level, by users and type. This guide will provide you with an overview of each notification type, and it's settings.
To edit your notification settings: from the home screen, tap into the settings menu by tapping on the three stacked lines on the left of the screen, this will reveal your pup's pet card, which you can tap into.
From the pet card main menu, either tap on your pet's name, or the gear icon on the top right. Tap into: Alert Settings.
By default, all alert types will be turned on for new users, each user can select different preferences on their account.
Escape Alerts & Offline Alerts
Select if you'd like to receive Escape Alerts & Offline Alerts, if so, select Push notifications, or Push + SMS.
There are two notification settings you can select from for Escape Alerts:
- Smart Mode: In this mode, Fi will try to obtain GPS confirmation that your dog has escaped before sending you a notification. In Smart Mode it may take 2-5 minutes to get an alert. Escape alerts are triggered when we receive two GPS reports that are outside of a safe zone, or with out an owner.
- Sensitive Mode: Fi will alert you as soon as the Fi Collar is too far from the Fi Base or an owner. Fi will not try to understand context, or get a GPS position to confirm that your dog is out of the safe zone or away from an owner before warning you. This may result in a lot of notifications. This will result in <1 min alerts.
In both modes, you will also receive a notification once your pup's collar has connected to an owner, base, or entered a safe zone.
Offline Alerts: If we are unable to connect to the Fi collar, how quickly would you like to be notified? These alerts can be turned off, set to as quickly as 10 minutes, or as far as 60 minutes. The in app recommendation is 30 minutes.
Walk Alerts
Select if you'd like to receive push alerts when your pup goes on a walk with out an owner.
Safe Zone Alerts
Select if you'd like to receive push alerts when your pup enters a safe zone.
End of Walk Alert
Select if you'd like to receive push alerts when your pup finishes a walk.
These notifications will include step count for the walk, and how many remain to hit their daily goal.
Goal Streak Alert
Select if you'd like to receive push alerts when your pup hits their daily goal multiple days in a row.
These notifications are sent daily at 9 pm local time.
Ranking Alert
Select if you'd like to receive push alerts with your pup's Fi ranking.
These notifications are sent at 7 pm local time on Sundays.
Battery Alert
Select if you'd like to receive push alerts reminding you to Charge the Fi collar. This includes:
Recharge Reminder: at 5pm daily, if your fi collar battery is below 5% you'll get a reminder to recharge it
Reminder whenever collar gets to 20% & 5% battery l
Charged Reminder: at 5pm daily, if your collar is sitting on the charging base fully charged you'll get a reminder to take it off and put it on your pup.