By default, all alert types will be turned on for new Fi members, and each user can select different preferences on their account, even if a dog's ownership is shared. For more information on each type of notification, see: Alerts & Notifications 101.
For multi-pet households, you'll need to first select your pet's profile to update the alert settings for each pet individually.
Steps to Turn On/Off Notifications
- Open the Fi App.
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Tap your dog's profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines to open the Settings Menu:
- Then, Tap Notifications:
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For Fi News Notifications, toggle ON to receive notifications and OFF if you wish to receive no notifications about Fi News:
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For Collar Alerts, you must first tap on the arrow to reveal all the Collar Alerts subcategories, and then you may toggle ON/OFF (PUSH = ON) the alerts you wish to receive.
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For ESCAPE ALERTS, you have the option to receive an alert and a text message. Tap PUSH + SMS for this function.
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For Social Features, you can toggle ON/OFF from the main screen easily by tapping ON/OFF. Please note that if you toggle OFF, you are opting out of social features entirely. This will affect all owners of the pet.
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If you tap on the arrow next to Social Notifications, it will reveal all the different social notifications you can receive. See: What Are Social Notifications?. From here, you can toggle ON/OFF (PUSH = ON) the alerts you wish to receive, and this can be specific to each owner:
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