With the Fi collar, you can track your dog - no matter where they are. Once your collar kit arrives, the first step you'll want to take is to download the Fi app for your smartphone.
The Fi collar will always try to use the least amount of battery possible. Whenever it's in range of your Fi base or a smartphone belonging to a designated owner with the Fi mobile app installed, and running, the collar will use those connections (via Bluetooth) to locate your pup and display their activity.
In the first screenshot, the collar is connected to “Matt” and as such we display Matt’s name above the location. Another owner “B” can see that the collar is connected to Matt, and is within the safe zone “Work”. Once the collar is no longer connected to Matt’s phone, “B” can only access their own information, as seen in screenshot 2. Owner “B” does not see Matt’s location anymore - at any point in time.
Fi will never know the location of a user unless they are connected to a dog’s Fi collar. The only exception to this is Lost Dog Mode. If you lose your dog, and turn on Lost Dog Mode, Fi will have access to your phone’s location in order to help direct you towards your dog.
Why does Fi require Location Services “Always On”?
As described above - when your dog is next to you, their Fi Collar will use your phone’s location in Bluetooth Low Energy to save energy.
In this mode the collar will connect to your phone and say “I’m next to you!” and the Fi App running in the background will report the phone’s location as your dog’s location (“Rex is right next to Pamela’s phone, which is at location Y”).
Currently a “Allow to use location when Fi Collar is connected” mode does not exist within Android or iOS operating systems. We have to ask for the Fi App to always have location access on to able to use your phone’s location (even though we only use this when the collar is connected to your phone).