How Do I Turn Off or Reset My Fi Collar?

Series 3

Make sure your Fi Charging Base is plugged in.
Place your Fi Collar on the base. You should see your Fi Base Light turn blue 🔵. This indicates your Fi Collar is docked properly.
On the back of the base, next to the Micro-USB port, there is a small circle. This is the reset button.
With your Fi Collar docked on the Fi Base, hold the reset button on the back of the base for 5 seconds.
The Fi Base Light will turn red 🔴, and your Fi Collar Light will flash green 🟢 indicating the collar has reset.

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Make sure your Fi Charging Base is plugged in.
Place your Fi Collar on the base. You should see it start to pulse blue 🔵 (or stay solid blue 🔵, if fully charged).
Look on the bottom of the base for a button labeled RESET. You may need to find a pen or something similar in size to easily press the button.
Hold this RESET button in for 5 seconds, until you see the light flash red 🔴, on your collar, followed by the light turning off.
At this point, you can remove it from the base, the collar is powered off.
If you need to turn your collar back on, simply put it back on a powered charging base, and it will power on automatically.