A Fi Gift Card is the ideal choice for any pup who’s size or color preferences you do not know, or as a gift for a member joining the family soon. Fi Gift Cards can be used on tryfi.com, or the Fi App, never expire- and can be used on Fi Collars, Accessories, or Subscriptions.
Ordering a Fi Gift Card
- Visit https://shop.tryfi.com/gift
- Select the type of gift you’d like to give, you have three options
- Fi Collar Kit + Subscription
- Fi Collar Kit only
- Subscription only
- Schedule your gift, you can select the date and message the recipient will receive. Need it quickly? All Gift Cards are sent by e-mail and can be sent immediately upon check out by selecting “sent now”
- Complete check out
Redeeming a Gift Card on tryfi.com
- Visit https://shop.tryfi.com/
- Add items to your shopping bag
- When you’re ready to check out go to: https://shop.tryfi.com/bag
- Here you’ll see “I have a gift card”, clicking this will allow you to enter your gift card code
- Complete check out
Please note: Currently you can only use one gift card per transaction, and no promotional codes can be used when checking out with a gift card.
Redeeming a Gift Card on the Fi App - iOS
If you have a Fi account, you can use your Fi Gift Card to pay for your pup’s Fi LTE/GPS subscription. If you have not yet set up your subscription:
- Open the Fi App
- Go to Live
- Tap the yellow banner that says Activate Subscription
- Scroll left and right to view different plans, and select 1, 2 or 3 year
- Tap Try Free For 30 Days
- If you do not have billing details on file, you’ll be prompted to enter your credit card details- you will not be billed, but all Fi Subscribers must have billing details on file.
- Once your billing details are on file, you’ll be presented with the Check Out page. Here you will see the plan you’ve selected, the last 4 digits of your credit card on file, and Gift Card text box, where you can enter your code. Enter your gift card details here
- Tap Check Out
Redeeming a Gift Card on the Fi App - Android
- Open the Fi App
- Go to Live
- Tap the yellow banner that says Activate GPS subscription to unlock all features
- Tap choose a plan
- Pick your plan, 1, 2 or 3 year
- If you do not have billing details on file, you’ll be prompted to enter your credit card details- you will not be billed, but all Fi Subscribers must have billing details on file.
- Once your billing details are on file, you’ll be presented with the Check Out page. Here you will see the plan you’ve selected, the last 4 digits of your credit card on file, and I have a gift card
- Tap, I have a gift card, and enter your gift card details
- Tap Place Order
If you’ve set up your Fi subscription, we recommend reaching out to support@tryfi.com who can best advise how to apply your gift card for future billing.