A Fi GPS/LTE Subscription gives you access to the full capabilities of your dog's Fi collar - allowing remote access to your dog's location and activity.
You can always add a Fi Subscription within the Fi App. First you'll want to ensure you do not currently have an active subscription, you can do so by:
Viewing Fi Subscription Plan Details
Android and iOS
- Open the Fi App
- Tap your pup's profile in the lower right hand corner
- Tap the three stacked lines on the top right
- Tap Collars
- Tap into the dog profile you would like to view
- Tap Subscription Plan Details
If you have an active Fi Subscription this will note your current plan and renewal date. To make changes to your plan please email support@tryfi.com.
If you do not have a Fi Subscription, you can add a subscription by:
Steps to Add a Fi Subscription (If you do not have a subscription already):
Android:
- Open the Fi App.
- Tap your pup's profile in the lower right hand corner.
- Tap the three stacked lines on the top right.
- Tap Collars.
- Tap into the dog profile you would like to view.
- Tap Activate Subscription.
- Choose the subscription plan you would like to activate.
- Add in your Payment Info.
- Tap Submit Order.
iOS
- Open the Fi App
- Tap the Bar Graph on the bottom menu.
- Tap See GPS Plans.
- Choose the subscription plan you would like to activate.
- Add in your Payment Info.
- Tap Submit Order.