The Rescue Program is structured such that the collar must be activated by the Rescue account for the smoothest process. However, we understand accidents happen.
- Have the foster download the Fi app and log in with their own email and Fi account. Do not have them log into the Rescue account.
- Have them set up the collar. If needed, the foster can follow instructions here step by step: Getting Started: How It Works, Setup, and Connectivity
- Once the foster has the collar set up, they will need to add the Rescue account as an owner for their foster dog. See here for step by step: Adding/Removing Multiple Owners
- NOTE: owner invitations are completed via phone number. Please make sure the foster has the phone number of the person that manages the Fi app for the rescue, and enters this number for this step.
Once the Rescue account has been added as an owner, the Rescue has complete access to transferring the dog to fosters and adopters as normal.