Transferring a Collar to a Foster Parent

TIP: You should print out your “Fi Fosters” sheet to give to fosters. Email rescues@tryfi.com if you do not have it. 

1. 1. If this is a foster’s first time having a Fi collar, please have them download the Fi app, and create an account or log in. Make note of the email that they used to create their account. 
   2. Navigate to the main menu by tapping on the bottom right icon listed under a dog’s name, and then tapping on the three horizontal lines in the top right hand corner. 
   3. Once the menu is open, tap on the tab labeled with Rescue. 
   4. You will see two categories:
      1. 1. Select the dog you want to place: these are dogs that have not yet been transferred to foster parents.  
         2. Select a dog to recall into the rescue: these are dogs that are out with fosters. 
   5. From the “Select the dog you want to place” menu, tap which dog you would like to transfer, and then tap “Transfer to a Foster Parent”.
   6. Enter the name and email of the foster parent.
      1. 1. NOTE: This dog will still show up in the Rescue app and the Rescue will still have access to them. This process is granting the foster access to ONLY this dog.
         2. NOTE: if the foster does not yet have an account, it will create a temporary password for them - please pass this to them so they can log into the app.
   7. Have the foster set up a base at their home: Multiple Fi Bases
      1. 1. NOTE: If the base was previously set up by another user (i.e. another foster) it may fail when activated. If this happens, please email rescuesupport@tryfi.com with the base serial number. 
         2. TIP: you can rename the bases by going to the “bases” menu once the adopter sets it up. This helps keep track of who has which base!