All Fi Nano microchips must be dually registered with contact information for both the pet owner and Fi Professional Partner.
While a vet/rescue/breeder's information is automatically assigned to all chips that are ordered, owner's information is added after the dog is adopted.
Vet/Rescue/Breeder's are able to register a chip for an owner but the owner can quickly register their chip on their own with just their email and microchip number. Send them: Fi Nano Microchip Registration for Pet Owners
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Steps to Register a Chip For a New Owner:
- Go to nano.tryfi.com and LOG IN to your account.
- Click MANAGE CHIPS from the menu:
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- If you are using a desktop, please fully expand your screen to reveal MANAGE CHIPS:
- If you are using a mobile device, tap the 3 stacked lines and then tap MANAGE CHIPS:
- If you are using a desktop, please fully expand your screen to reveal MANAGE CHIPS:
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- You can only add the pet owner's information if the microchip is under Stock. See: What Does Stock, Active and Review Mean In My Fi Nano Partner Account?
- Find the microchip in the Stock category that you would like to add the pet owner's information or type the microchip number into the search bar and click the magnifying glass to search. Click into the microchip.
- If the chip is under Review, neither pet owner nor you can edit or add information to this chip in this state.
- You must either Reject or Approve the transfer prior to adding the pet owner's information to the chip. See: How Do I Approve an Owner's Microchip Registration?
- You must either Reject or Approve the transfer prior to adding the pet owner's information to the chip. See: How Do I Approve an Owner's Microchip Registration?
- If the chip is under Review, neither pet owner nor you can edit or add information to this chip in this state.
- You will now be prompted to fill in an email address. Fill in the owner's email address:
- If the system does not automatically fill in the microchip number, type in microchip serial number or the 6 digit number from the owner's yellow card and then tap Next Step:
- The system will now prompt you to fill out general information. The only requirement is the owner's email. If you fill out other general information do so and then tap Next Step:
- Next, it is not required but you will be prompted to fill out information for the adopted dog. After you fill out the dog's information tap Complete Registration:
- Note: If Mixed Breed, check the mixed breed box but also choose the closest breed you think your pup relates to from the drop down that says Dog Breed.
- If not a dog, be sure to tap Not a dog.
Once you have finished registering the chip for the owner, the chip is automatically approved and will be removed from your account for the privacy of the pet owner. You are still on the chip as a secondary point of contact but the information on the chip is now the owner's information and can only be edited by the owner.