If you sign out of your account or get a new phone, it's easy to get back in!
If you get a new phone, make sure to re-download the Fi App before following the next steps. Once you log in, it automatically adds your dog's information into the app.
- If you previously had a Fi account, but you got a new phone and don't see your dog's details, your account is likely under a different email.
Steps to Log In:
1. Open the Fi App.
2. You won’t see a login option, instead, you’ll see Get Started. Tap Get Started:
3. Enter the email address associated with your account - please ensure that your email is spelled correctly. Then, tap Continue:
4. The app will then recognize that you have a Fi account and prompt you for the password.
5. Enter your password and tap Log In:
6. You're all set!
If you cannot remember your password, you can reset your password here.