If you sign out of your account or get a new phone, it's easy to get back in!
If you get a new phone, make sure to re-download the Fi App before following the next steps. Once you log in, it automatically adds your dog's information into the app.
- If you previously had a Fi Account, but you got a new phone and don't see your dog's details, your account is likely under a different email.
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Steps to Sign In:
- Open the Fi App.
- Tap Sign In:
- Type in your email and password associated with your Fi Account. Please ensure your email and password are correctly spelled, and then tap Sign In:
- If you cannot remember your password, see: How Do I Reset My Password?
- If you cannot remember your password, see: How Do I Reset My Password?
- You're all set!