Transfer a Fi Nano microchip to a new owner

If you are taking over the care of a dog from another owner, and the dog has been chipped, the original owner can register the chip to the new owner, and/or the new owner can request the chip from the original owner. See: How Do I Request A Chip From Another Owner?

The current owner of the microchip is the only person who can edit the chip while it's under their account. It is crucial that the microchip is registered properly, so that the microchip has the pet's new owner contact information, not the previous owner's contact information.

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Steps for a Previous Owner to Add the New Pet Owner’s Information

1. Go to nano.tryfi.com and LOG IN to your account.

2. Click MANAGE CHIPS from the menu:

   • If you are using a desktop, please fully expand your screen to reveal MANAGE CHIPS:
     
   • If you are using a mobile device, tap the 3 stacked lines and then tap MANAGE CHIPS:
     
3. Click into the chip you are transferring to the new owner. 
4. In the top right corner, click EDIT:
   
5. Update the Contact Information with the new owner's information. 
6. Click SAVE:
   
   
7. Once you click SAVE, the microchip will be registered to the new owner.
   • • A message will not pop up, but after you click SUBMIT, click refresh under Your Pets page. The chip will no longer be registered to you and will not show up in your account. It will now appear in the new owner's account as an Active chip.