A Fi Membership is required to enable Fi Series 3 Collars. A subscription is optional and recommended for Fi Series 2 Collars, allowing Fi remote access to your dog's location and activity through GPS/LTE connection. See:
- What's Included in My Fi GPS/LTE Subscription/Membership?
- What is the Fi Subscription/Membership Trial Period?
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Series 3
Monthly Membership Plan: If you choose a monthly plan, you will be billed for your first month and activation fee at checkout. Your next billing will be 30 days after you activate your Fi Series 3 Collar.
Please note, if you do not activate your collar within 7 days from when your product shipped, your membership plan will begin.
Prepaid Membership Plan: If you choose a prepaid membership plan, you will be billed for your selected prepaid membership term and activation fee at checkout.
Please note, we recommend activating your Fi Collar as soon as it arrives. If your Fi Collar is not activated within 7 days from when your product shipped, your membership will automatically begin.
Your membership will automatically renew after the prepaid term ends. Your renewal will be on the same plan as previously selected.
Series 3 Fi Membership includes everything you need, including a Fi Collar, and as such covered under Fi’s 30 day, risk free trial. See: What is Fi's Return Policy?
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Series 2
You will not be charged for the selected Fi GPS/LTE Subscription plan at checkout. Instead, you will begin a 30 day trial and then be charged 30 days after activating your pup's Fi Collar, to the original form of payment used.
Please note, if you do not activate your collar within 7 days from when your product shipped, your subscription plan will begin.
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Subscription/Membership Renewal
Subscriptions/Memberships auto-renew by default at the end of each cycle. See: How Do I Check My Current Fi GPS/LTE Subscription/Membership Plan?
To make changes, see: How Do I Update or Cancel My Fi Subscription/Membership?
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