If you need to update your payment method, such as changing the credit card or billing address you have on file, you can easily do so within the Fi App.
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Steps to Update Billing Information
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Open the Fi App.
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Tap your pup's profile in the lower right hand corner, and tap the 3 dotted lines:
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Tap Collars:
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Tap into an activated collar.
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Tap Plan Details:
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Tap Update Payment Method:
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A new page with your personal billing information will open. Update the information needed and tap Update Billing Information.