Steps to Redeem a Gift Card in the Fi App
If you have a Fi account, and you have not yet set up your subscription, you can use your Fi Gift Card to pay for your dog's Fi GPS/LTE Subscription. To redeem a gift card towards an upcoming subscription renewal, you must Contact Fi Customer Success.
- Open the Fi App.
- Tap the Activity/Sleep tab (looks like a bar graph, it's the second icon to the right):
- Tap the yellow button that says See GPS Plans:
- Tap on the GPS plan you wish to purchase:
- On the CHECKOUT screen, tap I have a gift card:
- A bar will appear where you can enter your gift card code, and then tap Apply:
- You must add payment information even if you pay with a gift card. Billing information must be on file in case of applicable taxes, or for upcoming renewals:
- Your Total amount will reflect the difference of the gift card amount used. Tap Submit Order to purchase.