How Do I Add a Fi Base to My Fi App?

You can add a Fi Charging Base to your account through the Fi App. The Fi Base works double duty: it is a charging station for the Fi Collar and the best connection source for your dog's Fi Collar. We recommend setting up a Fi Base in any indoor location where your dog spends time to maximize battery performance. See: Fi Base: How It Works.

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Steps to Add a Fi Base to Your Fi App

1. Open the Fi App.
2. Tap your dog's profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines to open the Settings Menu:
   
3. Tap Bases: 
   
   

4. Tap the + button in the upper right corner to add a new base:
   
   

   • Please note, these steps are only to add a new Fi Base. If you are trying to reactivate or troubleshoot a base previously added to your account and displayed in your bases menu, see: Troubleshooting: Your Fi Charging Base Appears to be Offline.
     
     

5. Plug in your Fi Base. In the app, you'll see a loading screen while the app scans the area for your base: 
   
   

6. Once your base is activated, if you don't already have a Wi-Fi Network set up, it will ask you to set up your Wi-Fi Network. Tap Continue:
   

7. Once the app scans the Wi-Fi networks, a list of available networks will pop up. Tap your network from Choose a Network: 

   • Note: The Fi base only connects to 2.4GH Wi-Fi networks.

   

8. Enter your network's Wi-Fi password within Join Network and then tap Connect:
   
   
9. If Wi-Fi connects properly, you will get a screen saying Your Fi Base is all set!
   
   
10. The app will ask you to set up a safe zone, see: What is a Safe Zone?:
    
    
11. If you have previously created a safe zone, the app will ask if you want to choose an existing safe zone:
    • You can choose an existing safe zone, or you can create a new one by tapping + Add a safe zone:
      
      
12. If you do not have an existing safe zone, we'll automatically suggest an address based on your current location. You can type in a different address if needed. Once the proper address is shown, tap Save:
    
    
13. Within Safe Zone Setup, you will need to Name your safe zone. Pick a unique name that describes the location, such as Home. See: How Do I Setup and Edit a Safe Zone? for more information. Tap Next:
    
    
14. Once completed, the app will say Base Configured. Tap Continue to exit the screen.
    
    
15. Repeat as needed for additional bases.