You can add a Fi Base to your account through the Fi App. The Fi Base works double duty, it is a charging station for the Fi Collar and the best connection source for your dog's Fi Collar. We recommend setting up a Fi Base in any indoor location your dog spends time to maximize battery performance. See: Fi Base: How It Works.
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Steps to Add a Fi Base to Your Fi App
- Open the Fi App.
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Tap your dog's Profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines:
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Tap Bases:
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Tap the + button in the upper right corner to add a new base:
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Please note, these steps are only to add a new Fi Base. If you are trying to reactivate or troubleshoot a base previously added to your account and displayed in your bases menu, see: Troubleshooting Your Fi Base.
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Plug in your Fi Base. In the app, you'll see a loading screen while the app scans the area for your base:
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Once your base is activated, if you don't already have a Wi-Fi Network set up, it will ask you to set up your Wi-Fi Network. Tap Continue:
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Once the app scans the Wi-Fi networks, a list of available networks will pop up. Tap your network from Choose a Network:
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Note: The Fi base only connects to 2.4GH wi-fi networks.
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Enter your network's Wi-Fi password within Join Network and then tap Connect:
- If Wi-Fi connects properly, you will get a screen saying Your Fi Base is all set!
- The app will ask you to setup a Safe Zone, see: What is a Safe Zone?:
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If you have previously created a Safe Zone, the app will ask if you want to choose an existing safe zone:
- You can choose an existing safe zone, or you can create a new one by tapping + Add a safe zone:
- You can choose an existing safe zone, or you can create a new one by tapping + Add a safe zone:
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If you do not have an existing safe zone, we'll automatically suggest an address based on your current location. You can type in a different address if needed. Once the proper address is shown, tap Save:
- Within Safe Zone Setup, you will need to Name your safe zone. Pick a unique name that describes the location, such as Home. See: How Do I Setup and Edit a Safe Zone? for more information. Tap Next:
- Once completed, the app will say Base Configured:
- Repeat as needed for additional bases.