Within the Fi App, you can check system diagnostics and battery performance for your dog's Fi Collar. This article will provide you with specific tips based on historical reporting. If you're looking for best practices, see: How Do I Improve Battery Performance for My Dog’s Fi Collar?
______________________________________________________________________________________________
Steps to Check Your Fi Collar Battery Performance & System Health
- Open the Fi App.
- Tap your dog's Profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines:
- Tap System Diagnostics:
- Tap the dog's Fi Collar you would like to check the battery performance for:
- System Health will appear and show what source your Fi Collar is connecting to - Fi Base, Phone (Fi App), Wi-Fi, GPS or OFF. The best battery performance will be obtained by connecting to the least battery intensive sources for as long as possible. To better understand the different connection sources, see: What Is the Best Connection Source for My Dog’s Fi Collar?.
- You can toggle between 1 week, 3 days and the last 24 hours:
- You can toggle between 1 week, 3 days and the last 24 hours:
- There are three categories in which your battery performance is rated: Great, Not Great & Poor:
- Great
- Your dog's collar is performing optimally and can often connect to a Fi Base.
- Not Great
- Performance could be improved by connecting to a Fi Base more often.
- Poor
- Your dog's collar is on GPS/LTE more than 75% of the time. This is the most battery intensive mode and frequent charging is required.
- Great