menu
close
How It Works The Collar The App Reviews Stories Off Leash
Fi Help Center Help Center home page
The Collar The App
Get it
  1. Fi Help Center
  2. Orders, Gift Cards, Returns & Exchanges

Orders, Gift Cards, Returns & Exchanges

Orders

  • How Do I Update My Order?
  • When Will I Receive My Order?

Gift Cards

  • How Do I Order Fi Gift Cards?
  • What Can I Purchase With My Fi Gift Card?
  • How Do I Redeem My Fi Gift Card Online?
  • How Do I Redeem My Fi Gift Card in the Fi App?

Returns & Exchanges

  • How Do I Start an Exchange?
  • What is Fi's Return Policy?
  • How It Works
  • The Collar
  • The App
  • Reviews
  • Stories
  • Off Leash
  • Facebook
  • Instagram
  • Pinterest
  • Hours of Operation

    Monday–Friday
    9am–5pm EST

    Support
©  Fi's Logo