Fi Customers

Fi Collar

• Getting Started: How It Works, Setup, and Connectivity
• Battery Life
• Fi Collar Light
• Replacing The Fi Collar Band

Fi Mobile App

• Fi App Settings & Functionality
• Alert Settings & Notifications
• Safe Zones + Escape Alerts
• Activity Tracking
• Lost Dog Mode
• How to improve Fi App Mobile Connectivity

See all 12 articles

Fi Base

• How It Works
• How to improve your Fi Base Connectivity
• Multiple Fi Bases
• Troubleshooting your Fi Charging Base

Subscriptions & Billing

• Fi GPS/LTE Subscription

Returns, Exchanges & Warranty Claims

• 1 Year Warranty
• Returns

Contact Support

• Contact Fi Support