Submit a request

Please select from the options below.

Please enter the details of what you need assistance with. A member of our support staff will respond as soon as possible!

Name of the person who adopted the dog.

Name the adopter gave the dog, and what the dog's name is shown as in the Fi App.

The serial number is found on the back of the module. 

The Fi Nano Microchip serial number is a 15 digit number.

Please provide us with the best phone number to reach you.

Please choose one of the options below.

Please choose below if this is an Upgrade/Replacement or a New Activation.

Add file or drop files here