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  2. General FAQs
  3. General FAQs

General FAQs

  • What if I have multiple dogs?
  • What is Fi's return policy?
  • Can I use Fi to track my cat or other pets?
  • How far can Fi track my dog?
  • When will I receive my order?
  • Is the Fi collar safe for my dog? Does it emit radiation?
  • Is there a Fi collar available for small dogs or cats?
  • Is Fi available outside of the U.S.?
  • Why do I need Fi if my dog has a microchip?
  • Why is Fi better than other smart collars?
  • Fi Collar vs. 3G Trackers
  • How It Works
  • The Collar
  • The App
  • Reviews
  • Stories
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  • Hours of Operation

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    9am–5pm EST

  • Contact us

    support@tryfi.com

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