General FAQs
- Why do I need one subscription per Fi Collar?
- "Can I use Fi to track my cat or other pets?"
- "How far can Fi track my dog?"
- "When will I receive my order?"
- “Is the Fi collar safe for my dog? Does it emit radiation?”
- “Is there a Fi collar available for small dogs or cats?”
- "Is Fi available outside of the U.S.?"
- "Why do I need Fi if my dog has a microchip?"
- “How will I know if the Fi collar has cellular coverage in my area?”
- “Why is Fi better than other smart collars?”
- "Can I use my dog's current collar with Fi?"
- "Do I need to have AT&T as my mobile carrier to use the Fi collar?"
- Pricing and Subscriptions
- "How do I share a suggestion with the Fi team?"
- Sizing and Fit
- Fi Collar vs. 3G Trackers