View Current Device Connection

The Fi Device utilizes multiple connection sources, including Bluetooth, Wi-Fi, GPS, and LTE-M, to determine and report your pet’s location.

To understand how your pet’s location is being tracked in real time, you can view your device's current connection source within your app's Live Tab.

Where to Check the Connection Source

1. With the Fi App open, tap the Live Tab in the bottom-left corner:
   
    
2. Tap the Live Map Card:  
   
    
3. Tap on your pet's picture shown on the Live Map:
   
    
4. This will display a status card with the following information:
   • The connection source to which the device is connected or was last connected: either the Fi Base, Wi-Fi, Phone, or GPS/LTE.
   • If the device is online (Live) or offline (you will see a spinning wheel):
     
      
   • Whether your pet is with an owner or without an owner.

5. Tap on the arrow in the upper left corner to return to the Live Tab page

   

For more information on connection sources, check out the Fi Device connection priority article.