How Do I Setup and Edit a Safe Zone?

Setting up a safe zone is crucial, so you know your dog is in a safe space. See: What is a Safe Zone.  You can set up unlimited safe zones, some common examples include:

• Your home 
• Second home
• Friend's and/or family member's home
• Pet Sitter's / Boarding Day Care - See: Travel, Boarding & Day Care
• Office 
• Favorite Dog Park 
• Travel Destinations  

For more information on Safe Zones, see: What is a Safe Zone?

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Steps to Setup a Safe Zone

1. Open the Fi App.
2. Tap your dog's Profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines:
   
3. Tap Safe Zones:
   
4. Tap the + button in the upper right corner:
   
   
5. Under Location Name, pick a unique name that describes the location, and then type the address into the search bar.
   • What Should I Name My Safe Zone?
     • You can leave the name as a street address, or if you are familiar with the area, choose a name that is easy to remember. When you choose a name, it makes it easy to see your dog is at "Home" or "Grandma's House", rather than seeing a street address.
     • Name examples:
       • Home (if your pup visits multiple homes, you'll want to be more descriptive here to avoid confusion as your dog goes from home to home) 
       • Vacation Home
       • Beach Home
       • Office
       • Tom's Place
   • Note: You may see an address auto populate in the search bar, which is the approximate location you are at when creating the safe zone. You can delete this and put in another address if needed.
     
6. Once you have chosen an address, you can create your Safe Zone shape.
   • By default you'll have a circle, but you can select a polygon by tapping the yellow square icon on the bottom right of the map view:
     
   • You will want to ensure the safe zone shape correctly covers the area in the map you consider safe, even if this updates the address to appear incorrect.
   • Safe Zones have a minimum radius/area. They must have the minimum to account for GPS accuracy margin of error.
     • Circle Safe Zones have a minimum radius of 60 feet:
       
     • Polygon Safe Zones have a minimum area of 11,309 square feet and can be customized to fit your exact area:
       
   • To alter the size of the safe zone, pinch two fingers to zoom in or out on the map, or pull and drag the different points in the polygon safe zone to create a unique shape.
7. Tap Save when you're all set:
   
   

If you want to create another safe zone, simply follow these same steps again 🙂

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Steps to Edit a Safe Zone Size

It is important that you set up your Safe Zone to cover more space around the area designated as “safe”. This will help avoid unnecessary notifications when your dog is near the edges of the Safe Zone.

To adjust the size of your Safe Zone:

1. Open the Fi App.
2. Tap your dog's Profile picture in the lower right corner. Once you are in the profile, tap the 3 stacked lines:
   
3. Tap Safe Zones:
   
4. Tap the Safe Zone you wish to edit.
5. Once the Safe Zone opens, you can simply begin to edit the name of the Safe Zone, address, or size of the safe zone from this screen.
6. To alter the size of the safe zone, pinch two fingers to zoom in or out on the map, or pull and drag the different points in the polygon safe zone to create a unique shape.
7. Tap Save when you're all set:
   

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Removing Safe Zones

1. Open the Fi app
2. Tap 'Profile' button in the lower right hand corner. 
3. Tap the 'Menu' button in the upper right hand corner
4. Tap 'Safe Zones'
5. iOS: Identify the safe zone you want to remove, and swipe left, a "delete" button will appear
   • Tap Delete
   • Tape Delete to verify
6. Android: Tap Remove on the top right
   • This will reveal a red - button next to all Safe Zones
   • Tap the red - button next to the Safe Zone you want to delete
   • Tap Delete to verify