Your Fi Device can obtain your pet's location from four different connection sources.
Connection Sources
- GPS/LTE-M: With an active membership, your Fi Device will power on its GPS and LTE-M chips to track your pet remotely.
- The Fi Base: If you have a Series 2, 3, or 3+ device, a Fi Base can be set up in any location with Wi-Fi, and allows you to input your pet's location.
- The Fi App: When you are with your pet, the Fi App automatically leverages your mobile's location to preserve your Fi Device's battery life.
- Wi-Fi: Allows you to input your pet's static location. Please note that Series 1 devices cannot connect to Wi-Fi.
Depending on your pet's location, it is important that your device accesses a proper connection based on your pet's activity to receive accurate data.
Indoor Tracking and Connection Best Practices
When your pet is indoors, structures such as walls and roofs can obstruct GPS signals, leading to less precise location tracking. This is why we recommend connecting to a Fi Base or Wi-Fi while indoors. Your Fi Base and Wi-Fi both provide reliable indoor tracking details and help your Fi Device conserve battery.
To view which connection source your Fi Device is currently on, check out this article.