Yes, Fi offers an upgrade program where you can upgrade your current Fi Collar to a Series 3 Fi Collar. You can upgrade within the Fi App.
The Series 3 upgrade includes the following:
- Series 3 Fi Collar - in your preference of color and style
- Series 3 Fi Base
- A pre-paid Fi Membership, enabling your Fi Collar, which gives you access to the Fi App. This includes 24/7 location tracking, personalized behavioral insights, and reports about your dog.
- Subscription coverage for your current Fi Collar until your Series 3 Fi Collar is delivered.
Sizes between our Fi Series 1, 2 and 3 are slightly different. Ensure you order the right size collar for your dog. See: What Size Fi Collar Should I Order?
Steps to Upgrade in the Fi App
First, please ensure you're running the most up-to-date version of the Fi App. You can check this in your phone's app store. If there is a newer app version, you will be prompted to update the app.
1. Open the Fi App.
2. Tap the Live Tab in the bottom left hand corner:
3. You will see one of two blue Upgrade Today banners:
4. Next, follow the prompts to order your dog's Series 3 Collar Kit.