Your Fi Base needs to be set up indoors, in an area where it can plug into an electrical outlet, connect to your Wi-Fi network, and should be placed in an open area where your dog frequently spends time.
The Fi Base depends on Bluetooth range to connect to the Fi Collar, which can reach up to a 150 meter radius in open areas. Bluetooth range, independent of Fi is impacted by "obstacles" it encounters, such as:
- Metal (such as kennels, or dog crates)
- Multiple levels
- Electromagnetic environment (other Bluetooth devices in your home)
Therefore, it is important that your base is set up in an area where the base can "see" the Fi Collar. Want to see how your current Fi Base is performing? See: How Can I Test Fi Base Coverage?
After completing the test you may discover parts of your home you'd like Fi Base coverage is not covered. Since Bluetooth signals and range are impacted by a variety of factors, you may find that moving your Fi Base slightly helps extend coverage. This is called "repositioning", and you can reposition the Fi Base by:
- Moving the Fi Base out of a cabinet, closet, the Fi Base will perform best when it has a clear line of sight to as many rooms as possible.
- Moving the Fi Base closer to a specific area you want to ensure is covered. One common example is that if your dog spends a lot of time playing in the yard, it is helpful to set up the Fi Base in a window where the line of view is clear to the outdoor area to extend coverage outdoors.
- Moving the Fi Base away from other Bluetooth devices in your home.
Depending on your dogs day to day, you may want to consider an additional Fi Base, see: Do I Need Multiple Fi Bases? Fi Bases can be used together to create a mesh network, like so: