Accessing your Fi account on a new device is easy!
If you get a new phone, first re-download the Fi App. Then, log in with your Fi Profile email and password—your dog's information will sync automatically.
If you don’t see your dog's details after logging in, you may have used a different email. Your Fi Profile email is typically the one used to purchase your Fi Collar.
How to Sign into the Fi App
1. Open the Fi App, and tap Get Started:
2. Enter your email and tap Continue:
3. Type in your password associated with your Fi Profile, and then tap Sign In:
You're all set!
Can't remember your password? See: How Do I Reset My Password?