Fi App
Fi App Overview
Getting Started
- Settings Menu
- Fi App Settings & Functionality
- What is a Safe Zone?
- How Do I Setup and Edit a Safe Zone?
- How Do I Remove a Safe Zone?
- How Do I Change My Fi Light Color on My Fi Collar?
Account Management
- Password Set Up & Forgotten Password
- I Logged Out of My Fi Account/Got a New Phone, How Do I Log Back In?
- How Do I Activate a Replacement Fi Collar?
- How Do I Deactivate a Fi Collar?
- How Do I Add or Remove a Pet Owner?
- How Do I Add or Remove a Dog Walker?
Pet Management
GPS/LTE Tracking & Lost Dog Mode
Alerts & Notifications
- Alerts & Notifications 101
- What Are Collar Alerts?
- What Are Social Notifications?
- How Do I Turn On/Off My Notifications & Alerts?
- How Can I Turn Off "My Dog Is Without An Owner" Alerts?
- Why Did I Receive A Notification Indicating My Dog Is At A Location Without An Owner?
Activity Tracking
Social Features
- How Do I Report a Comment?
- How Do I Block Another Dog?
- Fi Community, Social Features and Privacy Mode
- How Do I Follow and Unfollow Other Dogs?
- How Do I Upload a Photo to My Fi App?
- Walk Likes ♡ 101
Troubleshooting
- Why Is My App Showing "Searching For Network"?
- Why Is It Important to Keep My Fi App Running at All Times?
- Enable Location Services: Why Does Fi Ask Me To Keep My Phone Location “Always On” vs. “When Using the App”?
- Why Is My Dog’s Location Incorrect in the Live Card?
- Why Am I Seeing a "Poor Phone Signal" Banner In My Fi App?