Fi App

Getting Started

• Fi App Settings & Functionality
• Alert Settings & Notifications
• Safe Zones + Escape Alerts
• Understanding Fi Collar’s Connection State
• Understanding WiFi Connectivity & Coverage
• Activity/Sleep Tab

See all 9 articles

Account Management

• Password Set Up & Forgotten Password
• How Do I Log In to the App?
• Adding multiple dogs to the Fi App
• Adding/Removing Multiple Owners
• Adding/Removing Dog Walkers
• Adding/Removing WiFi Networks - Fi Series 2

See all 8 articles

GPS/LTE Tracking & Lost Dog Mode

• Lost Dog Mode
• Testing Lost Dog Mode
• Testing GPS/LTE
• Infrequent & Inaccurate LTE/GPS Location Reports

Activity Tracking

• How Can I Track My Dog's Activity?
• How Can I Track My Dog's Sleep?
• How Are My Dog Steps Calculated?
• Activity Tracking: Walks

Social Features

• Understanding Breed and Overall Ranking
• Fi Community, Social Features and Privacy Mode
• Walk Likes ♡ 101
• Linking your Instagram account with the Fi App
• How Many Accounts Can I Follow on the Fi App?
• Fi Community Guidelines

Troubleshooting

• My app is showing "Collar searching for network..."
• How to improve Fi App Mobile Connectivity
• Fi App Closed Alert - iOS
• Enable Location Services: Why Does Fi Ask Me To Keep My Phone Location “Always On” vs. “When Using the App”?
• Fi App: Retry Error Message
• Poor Phone Signal Banner in Fi App