Fi App Overview
- Settings Menu
- What is a Safe Zone?
- How Do I Setup and Edit a Safe Zone?
- How Do I Remove a Safe Zone?
- How Do I Change My Fi Light Color on My Fi Collar?
- How Do I Turn My Fi Light On or Off On My Fi Collar?
- How Do I Reset My Password?
- I Signed Out of My Fi Account/Got a New Phone, How Do I Sign Back In?
- How Do I Activate a Replacement Fi Collar?
- How Do I Unlink a Fi Collar?
- Does Fi Offer an Upgrade Program?
- Where Can I Find My Mac Address for My Fi Collar or Base?
GPS/LTE Tracking & Live Tracking/Lost Dog Mode
Alerts & Notifications
- Alerts & Notifications 101
- What Are Collar Alerts?
- What Are Social Notifications?
- How Do I Turn On/Off My Notifications & Alerts?
- How Can I Turn Off "My Dog Is Without An Owner" Alerts?
- Why Did I Receive A Notification Indicating My Dog Is At A Location Without An Owner?
- How Can I Track My Dog's Activity?
- How Can I Track My Dog's Sleep?
- Activity Tracking: Walks
- How Are My Dog Steps Calculated?
- What Are Activity Cards?
- Why is the Information on My Activity Card Incorrect?
- What are Social Features?
- What is Fi Community?
- How Do I Report a Comment?
- How Do I Block Another Dog?
- How Do I Follow and Unfollow Other Dogs?
- How Do I Upload a Photo to My Fi App?
- Why Is My App Showing "Searching For Network"?
- Why Is It Important to Keep My Fi App Running at All Times?
- Enable Location Services: Why Does Fi Ask Me To Keep My Phone Location “Always On” vs. “When Using the App”?
- Why Is My Dog’s Location Incorrect in the Live Card?
- Why Am I Seeing a "Poor Phone Signal" Banner In My Fi App?
- I Have an Android, How Do I Check for a Firmware Update?